There Are Real People Behind QQ Solutions. Meet Us.

When you get a QQ Solution, you get more than software; you get a whole team of insurance industry experts who are ready to understand the needs of your agency.
Mark Malis
President QQSolutions

Our brand is all about providing our customers with the best value in technology solutions and being our customers' most responsive partner.”

Mark Malis is QQSolutions’ CEO and co-founder, as well as the original developer of the company's first Rating and Agency Management System (AMS) products. Mark has more than 25 years of experience in the insurance and software industries, including working as an agent for an insurance agency.

Mark developed QQSolutions’ original AMS, AutoFile, in a computer science class while attending the University of Florida. At the time, the initiative was intended for a senior class project, but after his father’s insurance agency implemented the system, the response was overwhelming. Upon graduating UF with his Bachelor of Science degree in Computer & Information Engineering, Mark continued to advance the AMS, and sell it to other insurance agencies.

Under Mark’s leadership, QQSolutions has become one of the top solutions providers in the Independent Insurance agency market, with more than 22,000 users nationwide. Without any outside funding, he has led QQSolutions to increased revenue growth every year for the past 25 years since its founding.

Mark has also focused on creating a positive work environment, with bagel Fridays, team lunches, birthday celebrations, as well as supporting the “QQ Fun Zone” – a group of employees who create events to foster teamwork and camaraderie.

Mark runs the company with his wife Candace, who helps with strategic planning, operational management, marketing and finance.

Outside of work, Mark and Candace enjoy spending time with their son, Jake.

Jim Garrett
VP of Technology

We are focused on developing innovative, robust and secure software solutions for the independent insurance agency community.”

Jim joined QQSolutions in June 2013 and is responsible for software development of QQSolutions’ agency management systems. Jim has 20 years of experience leading teams and developing software. He has been responsible for the design, development and implementation of software being used by over 80,000 customers in the medical, dental and veterinary industries.

Jim has designed award-winning software packages recognized by both peer groups and user groups as the most innovative and cutting edge in their industries. He has served as a voting member on committees for the standardization of medical diagnostic imaging and on the curriculum advisory board for two college Computer Science departments.

Jim attended Lakeland Community College and the University of Missouri, St. Louis. Jim also holds multiple certifications as a developer, systems architect and technical trainer.

In his spare time, Jim enjoys spending time with his wife of over 20 years, Kim, and their sons, Jeremy and Brandon. His hobbies include playing music, writing a technical blog and enjoying the restaurants of South Florida.

Doris Gonzalez
Dir. of Natl. Sales

I have passion for our customers’ success and aim at exceeding their expectations every day.”

Doris joined QQSolutions in November 2009. In her role as Director of National Sales, Doris is responsible for leading the QQSolutions sales organization and helping to grow the company’s base of insurance agencies subscribing to its agency management and comparative rating solutions.

Doris brings to QQSolutions over seventeen years of experience as a sales manager and top sales performer with several leading companies, including Pagenet, Verizon, Cingular/AT&T, G.Neil, and Ceridian Corporation. During her career, she has earned numerous sales awards, including President’s Club.

Doris holds a Bachelors degree in Business Management.

In her free time, Doris enjoys spending quality time with her husband Erik, two sons, Carlos and Andrew and step-son, Evan.