Agency Success Stories
QQ Evolution is definitely an affordable solution to my agency for my management
system. The staff are extremely supportive for the “IT challenges” that we have
and the response is timely and informative. I look forward to the upcoming enhancements.
The prior enhancements have already increased the profitability of my agency and
I look for more in the future!
— Debra Kite, Kite Insurance Agency LLC
Thank you for allowing Robertson Insurance Services to be a participant in the QQ
Evolution Beta test. As a new user of the Enterprise Edition of QuickFile, our company
had been so pleased with the ease of use compared to the other company that we had
previously used, we thought QuickFile was wonderful. Now having had the opportunity
to test the QQ Evolution we found the ease of navigation, user friendly desktop,
and all of the client/company related features make this product one that will make
our day to day business even more productive. The features that our company found
to be the most improved are the desktop configuration for ease of navigation through
the entire applications available. The extended information areas to provide in
depth client information without having to move to different screens in order to
access this information. The upgraded report systems, allowing for better use of
the actual business, and how the office can use these reports to better serve the
clients as well as the bottom line for our company. The ease and depth of commission
structures in order to track not only the commissions due to our company but also
for those who are commissioned employees. These are just a few of the highlights
that we found exceptional and there are numerous others that will be important in
the day to day business. We are excited for the release date of QQ Evolution and
know that those who are current users and potential users will find this such an
easy and profitable tool for their offices. The most important factor of not only
QQ Evolution but of the existing QuickFile Enterprise system is the outstanding
customer service and support. Coming from another product with very little customer
service we found that QQ Solutions truly cares about the customer. Again from all
of us at Robertson Insurance Services we appreciate your continued commitment to
the future of QQ Evolution.
— Patrice Robertson, Robertson Insurance Services
I started working in this agency last year. The agency that I came from used a management
system much like QQ Evolution. I remember my first day here and using QuickFile—the
program was basic compared to what I was used to and lacked so much. I am happy
to report that QQ Evolution has filled those voids. I have no complaints—I
love it. This new program is so much more thorough than QuickFile. I had gotten
in the habit of putting info in the memo section things that I knew I wanted to
keep (e.g., Claim info, Adjuster info, etc.). QQ Evolution is refreshing & complete!!!!
We are looking forward to using it!
— Nikki Jouty, Acosta Insurance Agency, LLC
I have been a loyal client of QQ Solutions since I started my agency. I have been
using their products and services for over 4 years now and I couldnt feel any happier
about that decision. The new QQ Evolution management system will consolidate many
of our tasks and I'm excited to see how much more efficient and productive our office
will be with it! I have always said, I can afford any management system out there,
but I choose QQ Evolution for my agency!
— Uwe Philip Kirch "Trout", Rocky Mountain West Insurance
This QQ Evolution has definitely kick-started the Next Gen of agency software management
systems. I have been with QuickFile for 3 years now and I was impressed with the
overall system. Now that I tested the QQ Evolution system I am happy to inform all
current users and future users that this system is now among the Elite, such as
AMS 360, Applied, etc. QQ Evolution has twice the functionality as QuickFile, I
hope you enjoy.
— Justin Lancaster
QQ Evolution is one of the best products for agency management on the market today.
Its features will work for even small and very large agencies. It's workflow and
feel is great! As a former AMS customer, this product can do most things the larger
companies do for a fraction of the cost. I would highly recommend this product to
any AMS customer!
— Scott Knight, Knight and Tabb Insurance Agency
I have been a QuickFile user for several years, and the functionality and ease of
use have always been superior to many of the other systems I have looked at. The
new QQ Evolution takes this into the stratosphere with the new added features. I
would recommend this to any agency that is growing and needs a system that will
assist in that growth, especially with the new emphasis on marketing. I give QQ
Evolution an A Plus.
— Julius Jones
I like the new QQ WebRater because it is an easy to use program that that fuses
new technology and the Internet seamlessly. You guys have an excellent replacement
program for the regular QuickQuote, because anybody that uses it will be able to
work with it with very little training, if any at all.
— Jerry Manzanares, M&M Family Insurance
I love the new QQ WebRater. It's easy-to-use and can be used on any computer anywhere.
I enjoy that flexibility. This is more than just a quoting system. For example,
under 'Print', there is a coverage form that has all information printed on it.
We can also print ID cards that have the carrier name and claims info on them along
with our office information. Not to mention the reports that can be run. QQ WebRater
is a great all-around system.
— Nikki Jouty, Acosta Insurance Agency, LLC
QQ WebAgent is a very friendly and effective tool to capture leads. It works great!
Easy to set up, easy to administrate and follow up, plus the excellence in customer
service we get from QQ Solutions.
—Jorge Napanga, ASAP Insurance, Houston, TX
I asked several clients, friends, and family to try QQ WebAgent. I intentionally
picked people who weren't very insurance OR computer literate. Everyone commented
on how easy QQ WebAgent is to use! Good job, QQ.
—Jeanette Wickwire, All Texas Insurance
With more and more people accessing the Internet to research and conduct business,
I realized I needed to take advantage of this technology to compete with other agencies
and carriers so I decided to subscribe to QQ WebRater Platinum with QQ WebAgent.
Initially, I had questions regarding integrating the widget into my Web site, and
QQ Solutions support staff guided me every step of the way. They introduced certain
product features to me I wasn’t aware of and demonstrated how to make changes to
my Web site to get the most from my investment. In addition, they followed up with
telephone calls to make sure the application was working properly.
QQ Solutions agency management and rating software offer all the functionality I
need at a price I can afford. As my agency grew throughout the years, QQ Solutions
has had the right products available to help my agency run more efficiently and
profitably. I recently upgraded to QQ Evolution and I’m very happy with the features
and its ease of use. I believe both investments will help take my agency to the
next level.
—Livio Gasparini, Owner/Agent, Safeguard Insurance Group, Port Richey, FL
Other QQ Solutions products
Concerning our agencys use of QQ Solutions' QuickFile agency management system
at two locations, we could not exist as an organized agency without QuickFile. QuickFile
is awesome. The download feature for our carriers helps to organize all our new,
renewal, and endorsement activity.
The report section keeps us abreast of all renewal reports. The mailroom section
helps us to cross sell our existing client base. The Rolodex section is a Godsend,
allowing us to email all contacts straight from the Rolodex!
We love QuickFile and recommend it to any agency. If you dont have QuickFile, you
are probably paying way too much for your current management system. So, call Roger
in sales and he will make your day.
— Arthur A. Sutterly, President, An American Insurance Agency, Inc.
I have been using QuickFile Enterprise Edition for eight months and I am quite pleased
with the it. When I finally decided to add an agency management system, I did an
extensive analysis of the various offerings. Many were very expensive and offered
features designed for large agencies. I found that QuickFile had all the key features
that I needed and would likely use and, just as important, I found QQ Solutions'
staff responsive and helpful in answering questions and getting me trained. Training
is pretty simple as the system is largely intuitive. For the features that QuickFile
provides, which is 95% of all available features from all eight of the other systems
I looked at), I was not able to find another system that even came close. And, they
continue to make improvements all the time. I eagerly look forward to QuickFile
Release 4.0. Like any system, you will get out of it what you put into it, so, commit
yourself and all your staff to using it. If you want to go paperless, easily scan
documents into the system, have a good pending system for notes and follow-up years
into the future, go right from a client file to automatically log in to a company
website and have an easy-to-use system to use for a great price, QuickFile is the
one. I am particular with my purchases and am particularly pleased with my purchase
of QuickFile. I just wish I had done this sooner as it would have paid for itself
many times over. I am still paying for having delayed. My recommendation: get QuickFile
and get it yesterday!
— Eric Kossian, Owner, Leavenworth Insurance, LLC
I have worked in the insurance industry since 2000. I have experience as a producer,
a manager, and an agency owner. I started Rocky Mountain West Insurance in January
2005 as a startup, with one company appointment, and no book of business. I didnt
have a business loan, credit cards, just me, my apartment, my license, and a part-time
job at a convenience store below. My background is important to illustrate how tight
my finances were when I started out. I knew the importance of a good agency management
system, and I had worked with 5 different ones in my previous positions so I started
my search only to find out that the discount ones didnt accomplish for me what i
needed them to, and the ones that took care of my needs were well beyond my budget.
I spent hours searching the Internet looking for solutions until I came across QuickFile.
QuickFile I found out handled most of my needs, and a price that was a fraction
of the other systems I was looking into. There were a few changes that would have
made QuickFile a perfect fit. So I called, I spoke to my salesperson, and he put
my suggestions in front of the programmers. Several years have passed and I have
witnessed QuickFile evolve into a management system that feels tailor-made to my
agency. Each suggestion for improvement or customization is rigorously scrutinized
for feasibility, and I have seen most of my suggestions implemented to a certain
degree over the years. Rocky Mountain West Insurance now has six producers, and
over 270 clients in two states, and over 60 carriers. QuickFile has grown along
with us. If I were given the opportunity to recommend a management system that really
has all of the perks of those bigger or better known systems at a cost of pennies
on the dollar, I would recommend QuickFile every time. I can afford any system on
the market, but I choose QuickFile.
— Uwe Philip Kirch "Trout", President & CEO, Rocky Mountain West
Insurance
I have used QuickQuote & QuickFile in my agency for over 8 years. I am very
satisfied with this system. I have tried others but I have never left QuickQuote
& QuickFile. It is a great product. Roger Mazzarese has been my sales representative
from day one & he has always been there when I needed him.
— Lib Mayo, Director of Marketing, Ameritrust Insurance Services
For the past 16 of our total 18 years in the insurance business we have used Quick
Quote as our rating source. During this period we have experienced excellent service both
from the Headquarters unit and well as from you. I would emphasize that you have
always been available to assist, whatever the question or problem. The longevity
of our relationship, however, is perhaps the strongest recommendation I can offer.
We look forward to many more years of service.
— Bert Graham, A & H Insurance Agency, Inc.
We have been a QuickFile Agency Management System client for several years and find
that it meets all of our needs for a fraction of the cost of the larger companies.
The personnel are very knowledgeable of their product and extremely helpful on the
rare occasions you need to call in for support. It is a true pleasure to have a
company really listen to your suggestions for improvements, from the client screen
to the highly anticipated claims screen. We also appreciate the newsletter which
points out new features and even reviews some tricks of the existing program.
— Mary Beth Catalano, Fazio Agency, Inc.
We have been using Quick Quote and Quick File for many years now. It has been a
great asset for us. We are now about 95% paperless and the reports on Quick File
are a great tool for managing my agency. It is very convenient to have them backup
our database on a daily basis at a secure location. This is very helpful when you
have power outages and storm problems like hurricanes. We are on the Enterprise
system so we can access the information from our laptops with internet connection
no matter where you are. It enables me to take my office with me when I go on vacation
so I am never out of touch.
— Joe. A. Trevio, Trevco Insurance Company
I have been very satisfied with the QuickFile program. I find it very user-friendly,
allowing proper maintenance & documentation of our clients information. The
online tutorials & webinars are informative on the product as well as the functionality
available to its users.
— Kat Ross, Personal Lines Department Manager, MainStreet Insurance Group,
Inc.
I have been using QuickFile Enterprise for about 3 years and I am quite pleased
with the program and the updates. Due to my agencies size, QuickFile was a very
affordable system compared to the other systems that are much more expensive. I
have found that QuickFile has a lot of the key features that I was looking for at
the time of purchase and they are adding key features with every update. We like
the fact that since our purchase of the system, we have been T-filing our personal
lines with the help of QuickFile, QQ Download and the scanning feature. My office
staff and myself are very pleased with QuickFile Enterprise edition and would recommend
it to anyone.
— Marc Musso, Musso Insurance Agency/ Mahan Insurance Agency
I wanted to tell you thanks for all your continued growth and changes that continue
to increase our productivity in the field. I have been a QF file customer since
2003 and have been very happy with your product and I am extremely excited about
the changes discussed in the webinar for future change. Keep up the good work!
— Dion Cruz, Agency Principle, Insurance Marketing Group
"QuickFile is running great. Your support has been excellent. The technical
support personnel have been very knowledgeable and accommodating when navigating
us with our technical issues. We have started emailing certificates of insurance.
This has been a breakthrough on how we get our certificate to our insureds. In addition,
were able to electronically sign the certificate. This help us achieve our goal
of being a paperless office. It also let the agents and customer service team execute
a task directly from the computer and not having to get up from the workstation,
scan, return to their desk to attach and send a document. (our old method). QuickFile
accomplishes this task with just a few clicks. Thanks again for your on-going support."
— Mark Diele. Agent, Broker, Whitney Oaks Insurance Services