For over twenty-five years, QQ Solutions has helped independent insurance agencies make the most of their business by providing them with cutting-edge agency management systems and comparative rating software. Our goal is to make our customers successful, and our blog is another resource to help you become just that. Categories like Agency Management Technology and Agency Marketing provide insight on new developments in the industry to help agents stay on top of the latest and greatest ideas in their field. Meanwhile, Insurance Sales Tips and Client Relations take a granular look at better ways to engage and service your customers. So dive in, share your thoughts by posting a comment back, and subscribe to the RSS feed so you don’t miss a thing.

APIs, Agency Management Systems, And The Cloud

  Most of us will agree that technology has allowed us to be more effective in business.  But technology can be scary for some, understandably so. The thought of switching to an agency management system may seem like a daunting … Continue reading

How QQ Solutions Can Improve Your Insurance Agency Management Operations

The future is digital. The days of paper and awkward filing systems are fading away and it is really for the best. It leaves space that can only be filled by cloud-based software –powered by QQSolutions. Insurance agency management is … Continue reading

Free Education On Insurance Agency Growth Strategies From The Leading Maker Of Agency Management Systems

We recently sponsored a roundtable discussion on insurance agency growth strategies hosted by industry expert John Fear. This is the first of many live webinar and education sessions coming up!  The insurance industry has made us very successful for more … Continue reading

The Benefits of Using Insurance Agency Software

Working in the insurance agency requires agents to be on point constantly. It’s a fast moving and very intense field. Before the dawn of modern technology, a lot of very complicated tasks and communications were relegated to multiple devices and much … Continue reading

Why All Agencies Need Software For Their Insurance Agents

No matter how quickly and efficiently an insurance agency functions, there’s always room for improvement. Increasing client demands are constantly bringing along new needs for innovation and intuitive processes. The phrase time is money is certainly applicable here. Luckily, technology provides software … Continue reading

Increase Efficiency With Insurance Agent Software

Technology evolving speed can be matched by the madness of working as an insurance agent. With countless clients, ACORD forms, and mountains of paperwork to handle, it could often seem impossible to keep up. If anything, the paperwork slows you … Continue reading

Productivity Software for Insurance Agents

As technology grows, the need for more integrated and efficient solutions grows with it. Productivity has become a higher priority than ever. Speed and efficiency are the two characteristics we want to hear when discussing software for insurance agents. We … Continue reading

Effective Software for Insurance Agents

The amount of paperwork and dedication required on a daily basis for insurance agents is nothing short of overwhelming. The job you perform is important and needed, but luckily there are ways to improve the productivity and efficiency of everything … Continue reading

What Are ACORD Forms?

In the field of insurance, there’s no arguing the amount of forms and paperwork that comes with the territory. Almost everything has a form or a document associated with it, which necessitates the need for a standardized approach. If everyone … Continue reading

What is The Best Insurance Agency Software?

The world is spiraling towards an all-digital age where the only time we use a paper and pen is when our tablet is dead and we need to write up a grocery list. Massive companies and insurance agencies are still … Continue reading

Cloud Computing for the Small Business

As cloud computing becomes the standard platform for management software, more small business owners are looking for answers regarding the security of information that is stored on the cloud. Many people view security of cloud-hosted systems as inferior and more … Continue reading

Our Culture is Part of Our Products’ Success

There is no denying it, I love working at QQSolutions.  Why?  Because team work reigns.  Because we are always celebrating something.  Because there is plenty of diversity.  Because people collaborate.  What’s more, managers are supportive; they encourage leadership and development … Continue reading

Rotten Reviews Can Save Your Business

Competition can be fierce. Nowhere is this truer than for the independent insurance agency. So, how can you stand out and become the agency of choice? Glad you asked!   There are several ways you can go about this. You … Continue reading

So, You decided to Go Paperless in Your Agency. Now what?

Throughout the years, I have had the opportunity to meet hundreds of insurance agents from all over the Country. They all find themselves in different places in the technology spectrum. Some agencies pride themselves in using the latest technology to … Continue reading

Making the Connection Between People and Technology

How Sun Insurance Services leverages technology to connect with customers. In May of last year, Sun Insurance Services achieved a company milestone: reaching their tenth anniversary. Located in Orlando, Florida, the personal and commercial lines insurance agency has more than a few … Continue reading

Reaching for Customer Service Inspiration

I have taped one of my favorite customer service quotes to my door at the office. It is from Lior Arussy’s book, Excellence Every Day: “When we feel the butterflies in our stomach, that’s a sign we are reaching toward excellence. … Continue reading

About the Customer Service Folks at QQSolutions

An introduction to the team that’s delivering the best support in the business! At QQSolutions, our Customer Service team includes Product Support Reps (PSRs) and Customer Success Managers (CSMs). So, what’s a Customer Success Manager and how does he/she fit … Continue reading

On Customer Empathy

This week, I thought I’d share with you my thoughts on something I’m very passionate about: Customer Empathy.  So, in this post, I’ll explain why this is so central to QQSolutions’ success to date and strategy going forward. And, why … Continue reading

Happy 1st Birthday QQCatalyst®!

Over 520 Insurance Agencies Have Chosen QQCatalyst® in its First Year! Ease-of-Use and Patent-Pending Cloud-Based Design Lead Agents to Select it as Their Agency Management System Success breeds success. After less than one year, over 520 insurance agencies have now subscribed … Continue reading

Now You Can Build A Transformative Technology Strategy Around Your Agency Management System – QQCatalyst®

In early 2013, we released version 1 of QQCatalyst®, the revolutionary cloud-based agency management system for independent insurance agencies looking to move into the future. In developing QQCatalyst, our vision was to create not just a powerful and easy-to-use agency … Continue reading

The Customer Always Comes First? Wrong!

I expect my post this week will generate some controversy. Well, here goes… An old adage has it that the “customer comes first.” I say, that’s WRONG! I believe hiring great employees, equipping and training them well, and encouraging them … Continue reading

Bilingual Marketing for Insurance Agencies

Has your insurance agency considered bilingual marketing opportunities? In my post below, I’ll give you some ways your agency can expand its reach into a key demographic. According to the U.S. Census Bureau, 37.6 million U.S. residents out of those … Continue reading

Increase Your Insurance Agency’s Productivity

Productivity has a direct impact on your agency’s bottom line. Your agents not only need to be motivated to work hard, they also need access to the tools and resources that will help them be productive and successful. Our cloud-based … Continue reading

Slide Presentation: Getting To Know Your Customers

Getting to Know Your Customers from QQ Solutions

Work Your Way With QQ Catalyst’s Dashboard

If you’re using our cloud-based agency management system, QQ Catalyst, you know that you can customize your Dashboard with the 22-plus widgets currently available. But, do you know what each of them are and how best to use them? Read on … Continue reading

Avoiding Marketing Mistakes That Inhibit Agency Growth

In an industry that was built on a firm handshake, it can be difficult for some agents to let go of what worked in the past and adapt to today’s marketplace. The good news? Relationships are still at the foundation … Continue reading

QQ Solutions Celebrates Twenty-Five Years of Innovation in Agency Management & Comparative Rating – and the People Who Made it Happen

This month, QQ Solutions celebrates a big milestone: our twenty-fifth anniversary as a Software-as-a-Service (SaaS) company. While QQ Solutions is now among the top three agency management system providers nationwide, our team still stays true to our roots – developing … Continue reading

Marketing Your Agency in the Digital World

Change can be scary. It’s often met with fear and reluctance. Yet, as Heraclitus of Ephesus observed 2,500 years ago, “the only constant is change.” In fact, in the business world, one’s success is extremely dependent upon how one responds … Continue reading

Slide Presentation: The Agency Dashboard of the Future

Unmatched in design, the QQ Catalyst Dashboard is changing agency management systems forever. Find out how in this Slideshare presentation. QQ Catalyst’s Custom Dashboard from QQ Solutions