Success in the insurance industry requires great customer service skills. At QQSolutions, we’ve built our entire business on a foundation of listening to our customers and updating our software accordingly.
Our platform, QQCatalyst, is constantly updated and modified as part of our ongoing efforts to provide the greatest agency management software of the modern insurance era.
Our secret ingredient isn’t something secretive or cryptic, in fact it’s quite simple: we listen. Join us we explore how our platform has grown and continues to grow based on your feedback.
With QQCatalyst, You Create the Future Today
QQCatalyst has a massive suite of features and options. We provide a scalable solution that provides exactly what you need, when you need it. We do this through our updates, pricing plans, and a marketplace of third-party apps and extensions that allow you to tailor the program to the needs of your business.
Built into the program itself is a feedback tool as well. This allows our customers to provide feedback and suggestions. When we’re planning the next update to QQCatalyst, we start by looking at the information we’ve gathered from this tool. The basis for each update revolves around us listening first and then making plans for changes.
Recently, we’ve been making changes based on feedback that are molding QQCatalyst into something more than an agency management tool. New features are being implemented that empower agents to utilize the software as a customer relationship management tool as well. Here are some examples of how this is happening right now:
Agents can create notes and reminders within the platform to follow up with their clients. Using these allows them to follow up with clients to see how a claim is progressing and ensure everything is happening smoothly.
Agents can see renewal adjustment reports which gives them information to provide their clients with multiple options when their premiums are expiring.
In addition to these features, our latest update adds enhancements, such as the ability to enter claims information automatically into ACORD forms without having to fill them out by hand. A new mobile app has been added as well, along with the ability to issue multiple policies at once.
Everything we do is aimed at streamlining the workflow of the agencies we work with so they can use the extra time to focus on providing their clients with a one-of-a-kind customer service experience. By signing up with QQ Catalyst, you are opening a new world of opportunities for your business.
You are also entering into a world where your voice is heard, not just by one person, but by our entire team. We listen, and we make changes based on your feedback. You are entitled to each and every update as a member of our growing customer base. Your business deserves the best, and you deserve to be heard by your insurance agency management system provider.
Sign up today for a 30-day trial of QQCatalyst and see the difference that it makes for both your customer service experience, and your business.
