Support for Subscribers
Delighting customers with our support and training
During your first 90 days as a QQ Solutions customer, personalized product training
is provided at no charge. Your designated Customer Success Manager (CSM) will provide
you with live training over the phone and Internet.
You will also have unlimited product support over the phone by calling 877.809.2509.
Hours of operation are Monday through Friday from 8:30am to 7:00pm Eastern Time.
Product documentation and training guides are available for you to download as well.
Plus, you'll have access to our pre-recorded webinars, how-to videos, online searchable
knowledge base and support portal. All these are available on our website 24/7/365.
And, they're always free.
The Support Portal is easy to use and will save you valuable time in getting support
for QQ Solutions product(s).
The Portal provides a fully functional Web Portal for communication, service, incident
requests, submitting feature enhancements and a full featured Knowledge Base. This
gives QQ customers a convenient way to communicate with our Product Support Staff
and find solutions 24/7/365.