It’s no secret that QQCatalyst is innovative, smart, and powerful. That being said, it is still something that requires training to fully grasp. Any agent can pick up our program and begin working with it, but there’s so much that it can do, training is required to fully understand the potential uses. Any time you experience something new or something in the industry changes, you always utilize training to become comfortable with it.
Not only is the training simple and easy to understand here at QQSolutions, it is also widely available and FREE of charge to utilize. Let’s explore how important it is to take advantage of training with an agency management system like QQCatalyst.
3 Key Characteristics of QQCatalyst Training
1. A Focus on Comprehensive Training
The training we employ here at QQSolutions is a high priority. We consistently invest both capital and time into our training processes. We know that many agencies will make the mistake of switching to a software product like Catalyst and try to implement it without any training. It may work, but the agents will not know how to best make use of the new tools they’ve been given.
Other software options are not as easy to use or intuitive as Catalyst, and on top of this, some don’t offer training at all.
2. Our Training is Fast and Detailed
Some companies will take as many as ninety days to finish training on their programs. Our process lasts only five days, leaving you with very little downtime before you’re back in the game. We value your time, so we don’t fluff our training with anything that isn’t useful to our clients.
Our training is directed to everyone in the agency from individual agents to administration. We have recently invested in a brand new interactive training page that pulls together our training videos and organizes them based on role and position in the agency. This is a major differentiator for us here at QQSolutions and we are proud to provide focused training.
3. Our Brand of “And”
We pride ourselves on being a brand that allows you to choose what you want in any order you wish. There’s always an “and” that offers you the option to expand and diversify. There are many different training options and we pride ourselves in showing you exactly what you need for your role in the agency.
Our CEO, Mark Malis, explains the motivation for our company in the best way possible, “Our brand is all about providing our customers with the best value in technology solutions and being our customer’s most responsive partner.” This goal and focus begins with training that completely prepares our clients for their experience with Catalyst.
In order to truly utilize the power of our software, knowledge of its inner workings is required. While other companies are happy to leave their clients asking questions, we are here to offer you all of the tools you could need or want. The online resources are available 24/7 and our phone representatives are available during business hours.
Our agency management system is the premiere solution for your agency. Join us today to learn what your business is capable of accomplishing.
