The Importance of Agency Management System Training

Switching to an agency management system can be a daunting task; mostly because agencies will be concerned with the amount of training required to onboard the staff with the new program. At QQSolutions, we are composed of experienced and talented individuals who have real experience in the insurance industry. This high level of training and experience empowers us to provide incredible training that knows no equal.

With training, you and your agents can avoid common mistakes and take full advantage of what our program has to offer. To better show you how our training helps small and medium sized agencies adapt and take advantage of our software solutions, let’s examine the training options in more detail.

 

A Detailed and Comprehensive Training Process

Here at QQSolutions, we are always investing in our training process to make it the best it can be. We know that there are countless insurance agencies around the world that make the mistake of jumping into a software management system without going through the proper training. We’re here to make sure that doesn’t happen to you and your agency.

If you’ve seen any other AMS software system, you’ll notice that many of them don’t offer diversified training or in some cases, training at all. In other cases, the training offered is incredibly complex and lasts more than 90-days, which cuts into time you could be using to grow your business.

We believe in something called the “Brand of And” here at QQSolutions. Our brand offers you training with plenty of options. Not only do you get comprehensive support, you get that and…

  • An onboarding process that takes only five days to complete.
  • Role-based training for everyone from administrators to producers and CSR’s.
  • Short digestible video vignettes for every feature and function
  • Free live interactive training classes.
  • Personalized 1-on-1 training for a small cost depending on your plan.

 

Training That Empowers You

An agency management system is only worthwhile if the people using it are aware of all the things it has to offer. Without proper training, some of the most key elements of the program will be lost on those using it. A system like QQCatalyst has limitless potential for additional analytical and efficiency boosting processes.

All of these things are included with the program, and with our personalized role-based training, you can be assured that each and every agent and administrator will know how to best use the program to boost every aspect of your business.