The insurance industry is one that is built on weighing decisions constantly throughout each day. Every decision can make or break success with your clients, so you need to weigh the options accordingly. The infrastructure of your agency management system is the basis for all of your success, so this could be the most important decision of all.
Let us help you understand the key factors that determine the best possible software for your agency’s needs. These five considerations are incredibly important, because they allow you to find the perfect agency management software.
5 Key Factors When Choosing Your Agency Management Software
Choosing and switching to a new insurance agency software is a daunting task that requires a lot of effort on everyone’s part, but when done correctly it can be a substantial boost to your business. The ideal software will empower you and your agents to assist clients in a fast and more efficient way.
It will also cut costs in the long run because you will remove the need for constant updates or new hardware. Currently, there are numerous options on the market, and all of them promise something that they can’t always deliver.
To help you better decide, consider these 5 key factors that define the ideal insurance agency software:
1. Consider Your Agency’s Needs
Your business is the most important factor of all. When choosing your management software, you need to find out what your agency specifically needs from the software provided to you. Take a look at the obstacles you face, the things you need solved, and compare those with what the program offers you.
Here are some specific questions to ask yourself:
- What are your agency goals?
- What are your current and future needs?
- How difficult will it be to train your employees in the new program?
- What results are you expecting from your software?
2. The Long-Term Benefits
Insurance agency software comes in various forms, but the investment warrants something that you can implement once and use for the foreseeable future. Consider the investment costs, and whether or not the software is compatible with your current hardware. Upgrading all of the computers can be a massive cost to you.
In the end, you need to find a software that isn’t going to become obsolete or faulty. You need something that provides returns on your investment now and going forward. Ask yourself these questions:
- How does the software work in the long-term?
- Will you be required to purchase updates?
- Does it work properly on your current hardware?
3. The Security of Your Clients
Security is one of the top priorities you’ll have when choosing a software solution. Today’s agency management software can have engineering gaps that result in spaces where hackers can intrude and steal your data. Clients trust you with their personal information, so it’s only fair that you provide them with the utmost security and peace of mind.
The basic structure of the program isn’t enough though, you also need to ensure that there are updates to continuously improve and counteract potential attacks from hackers. Consider these questions when seeking your software solution:
- What security is in place for my client’s information?
- In the event of an issue, how quickly can the problem be resolved?
- Is there consistent maintenance and updates offered to keep the security in check?
4. How Flexible is the Software?
Let’s assume for a moment that your agency is small and growing. The software you choose should be able to grow with you, expanding and modifying itself to meet your needs. Your needs are going to change, and the requirements you have will change as well.
Ask yourself these questions about your software:
- Does the software improve over time through updates?
- What options do you have for additional features?
- How much will you need to spend on new hardware and training?
5. The Overall Cost
Transitioning to a new or completely different software is going to require some level of investment. This investment could include hardware, software, and other additional costs. What things are you going to pay for in the beginning, and going forward?
Let’s consider some potential questions here:
- What costs are there around hardware improvements?
- How long will it take to implement?
- Are additional features a separate cost?
It’s Time to Switch to the Best
Considering all of these factors, we invite you to visit our website and see how our products at QQ Solutions meet and exceed all of these needs. The future of your company is yours to control, and we want to take you there faster than anyone else. Give us a call today to find out more!
